Drugai︠a︡ nevidimai︠a︡ ruka : predostavlenie obshchestvennykh uslug na osnove vybora i konkurent︠s︡ii
Perevod s angliĭskogo I. Kushnarevoĭ
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How can we ensure high-quality public services such as health care and education? In this book, Julian Le Grand argues that the best solution is to offer choice to users and to encourage competition among providers. He examines four ways of delivering public services: trust; targets and performance management; "voice"; and choice and competition.
