Building a Capable State
Service Delivery in Post-Apartheid South Africa
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A timely study of the South African government’s efforts to improve access to public services and the lessons this holds for global development strategy. Ian Palmer is the founder of Palmer Development Group (PDG). Ian is also an adjunct professor at the University of Cape Town (UCT) attached to the African Centre for Cities. For a period of 15 years from 1997 to 2012 he was on the board of Mvula Trust, an NGO focused on providing water and sanitation for rural communities. Nishendra Moodley currently works with the South African National Treasury’s City Support Programme. He joined the City of Cape Town in 1998 to manage local government transformation projects and subsequently joined and later led Palmer Development Group (PDG). Susan Parnell is a Professor of Urban Geography in the Department of Environmental and Geographical Sciences at UCT. She is centrally involved in the African Centre for Cities, serving on its executive.
